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Privacy Policy

Daflo Innovations Inc. ("Daflo") has developed an software application(“Dome App”) which facilitates the booking by third-parties of certain sport facilities, among other functionalities. This Privacy Policy explains how Daflo collects, uses, discloses, and retains your personal information, including information collected through the Dome App. Daflo does not collect any personal information except as set out below or you specifically provide it to Daflo.
 
1. Your Consent. By providing Daflo with your personal information, you consent to the collection, use, disclosure, and retention of that information in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to Daflo. If you withdraw your consent, you might not be able to receive the full benefit of the Dome App.

If you are under the age of majority in the jurisdiction in which you live, you are able to register for a Domer account, however your parent or legal guardian must sign legal documentation on your behalf, and your parent or guardian consents and confirms that you consent to the collection, use, disclosure, retention and deletion of your personal information in accordance with this Privacy Policy and as otherwise permitted by applicable law. 

If you breach any provision of this Privacy Policy, or are no longer using the Dome App for the purposes permitted in this Privacy Policy, you may no longer use the Dome App. Daflo may, at any time and for any reason and in its sole discretion, change, suspend or terminate, temporarily or permanently, the Dome App or any part of it, or your permission to use the Dome App, without any prior notice or liability to you or any other person. If this Privacy Policy or your permission to use the Dome App is terminated by you or Daflo for any reason, then this Privacy Policy will continue to apply and be binding upon you in respect of your prior use of the Dome App. 

2. Types of Personal Information We Collect. In this Privacy Policy, “personal information” means information about an identifiable individual, such as an individual’s name, email address and phone number. To the extent permitted by law, personal information does not include information that is publicly available in a public directory or that is business contact information that enables an individual to be contacted at a place of business. 

3. How Daflo Collects Personal Information 
(a) Direct Collection
You may voluntarily provide your personal information to Daflo, including when you subscribe to Daflo’s mailing list. In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to access or use certain features offered by Daflo. If you give Daflo the personal information of another individual, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to Daflo and to Daflo’s use, disclosure and retention of the personal information.

(b) Websites, Cookies and Other Technologies
The Dome App may automatically collect certain information regarding your use of the Dome App, such as the dates and times you access or use the Dome App; the browsers, operating systems and devices you use to access the Dome App; and the referring and exit website pages. 

The Dome App may also use “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assist Daflo to improve the Dome App and its services and products and to communication to you. Daflo may use information collected through cookies and similar technologies to recognize you as a user of the Dome App, track your use of the Dome App, and otherwise facilitate and improve your experience on the Dome App. Daflo may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered to and opened by you.

Some information collected by cookies and similar technologies are non-personal information, except that if internet protocol (IP) addresses or other similar identifiers are considered personal information under your local laws then Daflo will treat that information as personal information for the purposes of this Privacy Policy.

You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of the Dome App.

4. How Daflo Uses Personal Information. Daflo may use your personal information collected by Daflo for purposes relating to or arising from your relationship and transactions with Daflo and as otherwise set out in this Privacy Policy or permitted by applicable law, including: (i) to administer your relationship with Daflo, including to contact and correspond with you regarding those matters; (ii) to facilitate your interactions and transactions with Daflo; (iii) to facilitate your interactions and transactions with a given facility at which you have made a booking; (iv) to provide products and services to you; (v) to process and respond to your inquiries, requests and other communications; (vi) to provide you with information (including by email and other electronic messages) regarding Daflo and its business, products and services and products and services offered by other businesses, to the extent permitted by applicable law; (vii) to administer and facilitate your participation in contests and promotions related to Daflo; (viii) to maintain, protect and improve Daflo’s products and services and to develop new products and services; and (ix) to protect and enforce Daflo’s legal rights, interests and remedies and to protect the business, operations and customers of Daflo or other persons.

5. How Daflo Discloses Personal Information
(a) General
Daflo discloses your personal information for purposes relating to or arising from your relationship and transactions with Daflo and as otherwise set out in this Privacy Policy or permitted by applicable law. Daflo may disclose your personal information in accordance with express or implied consents that you provide during your interactions with Daflo.

(b) Affiliates
Daflo and its affiliates may share your personal information with each other and may use, disclose, transfer and retain your personal information in accordance with this Privacy Policy. Upon booking, your Booking Name, Email Address, and Phone Number is shared with the facility at which you have made a booking. This information is stored by the Facility in an archive. If you wish for the facility to dispose of this information, you must contact the Facility directly.

(c) Legal Disclosures
Daflo may disclose personal information about you as required or authorized by applicable law, in order to:  (1) protect the legal rights, interests, remedies privacy, safety, property, business, or operations of Daflo or its employees, agents, contractors or the public; (2) protect the safety and security of visitors to the Dome App; (3) protect against fraud or other illegal activity or for risk management purposes; (4) respond to inquiries or requests from legal authorities; (5) respond to an emergency; (6) comply with the law or legal process; (8) or as otherwise required under all applicable legislation.

Daflo has no control over, or responsibility or liability for, the use, disclosure, retention and deletion of your personal information by the agencies, organizations or other persons to whom Daflo discloses the information in the foregoing circumstances, and the use, disclosure, retention and deletion of the disclosed information by those agencies, organizations or other persons is not subject to this Privacy Policy.

(d) Business Transactions
Daflo may disclose your personal information in connection with a proposed or actual business transaction in which Daflo is involved (e.g. a corporate amalgamation, reorganization, merger or acquisition, or the sale or transfer of some or all of Daflo’s business or assets), but Daflo will require the information recipient to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy and applicable law.

(e) Service Providers
As applicable, Daflo may disclose your personal information to Daflo’s service providers to assist Daflo in the provision of services to you, to provide products and services to Daflo, to assist Daflo to use your personal information in accordance with this Privacy Policy and as otherwise permitted by applicable law. Daflo requires its service providers to agree to use your personal information only for the purposes for which it is provided to them (for instance, payment information is only shared with our service providers to facilitate debit and credit card processing) and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy. 

In the event Daflo transfers or intends to transfer personal information to a service provider outside of Canada, Daflo will provide notification at the time of collection of personal information or when the information is transferred. 

6. Retention, Location and Protection of Personal Information. Daflo retains your personal information for the period reasonably necessary for the purposes set forth or referenced in this Privacy Policy and to comply with Daflo’s legal obligations or enforce or protect its legal rights, or a longer retention period required or permitted by applicable law. 

Daflo employs reasonable safeguards, including administrative, physical and technical security and safeguarding measures, appropriate to the sensitivity of the personal information in Daflo’s possession or under Daflo’s control in order to protect the information from unauthorized access, collection, use, disclosure, disposal or similar risks. For instance, Daflo has obtained an SSL secure certificate and uses SSL secure systems. Further, the debit and credit card payment processing through the Dome App is performed via Moneris, PCI-DSS certified at the highest level of PCI compliance which is Level 1 compliance; in addition the Moneris Gateway system is PA-DSS certified application.. Nevertheless, security risks cannot be eliminated and Daflo cannot guarantee that your personal information will not be accessed, used, disclosed or deleted in ways not otherwise described in this Privacy Policy. 
 
7. Deletion of Personal Information. Daflo will archive your personal information, or depersonalize the information, when Daflo is no longer reasonably required to retain the information for the purposes set forth or referenced in this Privacy Policy. The information is not deleted or disposed of by the Facility and Daflo. If you’d like your information to be deleted prior, please contact Daflo or the Facility to do so.

8. Accuracy and Access to Personal Information. Daflo will rely on you to ensure that the personal information you provide to Daflo is as accurate, complete and up to date as necessary for the purposes for which Daflo uses the personal information. You will promptly notify Daflo of any changes to your personal information by using the contact information noted below.

You may request access to your personal information collected by Daflo and information about Daflo’s collection, use, disclosure, retention and deletion of your personal information by submitting a written request to Daflo using the contact information noted below. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information within a reasonable time and you will be entitled to challenge the accuracy and completeness of your personal information and to have it amended as appropriate. You may be required to pay a reasonable fee for access to your personal information. Daflo may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.

9. Non-Personal Information. Daflo may use personal information to create non-personal information (information that is not about an identifiable individual), and Daflo may then use, disclose, transfer and retain the non-personal information for any purpose and in any manner whatsoever. Non-personal information includes personal information that has been aggregated or depersonalized so that the information no longer relates to an identifiable individual. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.

10. Governing Law. This Agreement shall be governed solely by the laws of the Province of Ontario, Canada and applicable federal laws of Canada. Any dispute between Daflo and you or any other person arising from, connected with or relating to the Website, this Agreement or any related matters must be resolved before the Courts of the Province of Ontario sitting in the City of Toronto.

11. Other Matters
(a) Users under 16 years of age:  Daflo does not knowingly collect personal information from or relating to users who are under 16 years of age without the consent of the users’ parent or legal guardian. Daflo expects parents to supervise and monitor their children’s disclosure of personal information. Please immediately contact Daflo using the contact information noted below if you believe that Daflo has unintentionally collected personal information from a user under 16 years of age without the consent of the user’s parent or legal guardian. If Daflo learns that it has inadvertently collected the personal information of a user under 16 years of age without appropriate consent, Daflo will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).

(b) Other Websites/Online Services:  The Dome App may contain links to other websites or online services. When you use those links you are contacting another website or service. Daflo has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, retention and deletion of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.

(c) Social Networking: When you use the Dome App or post information to other social networking sites (e.g. links to Daflo’s Facebook, Twitter, Instagram, YouTube, LinkedIn, Pinterest, or Google+ pages), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. In such a case, you will be leaving the Dome App and going to the third party’s website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies. You are solely responsible for the personal information that you choose to post or share in those situations. Daflo has no control over, or responsibility or liability for, the use, disclosure and retention of the personal information that you disclose in those situations, and the use, disclosure and retention of the disclosed information is not subject to this Privacy Policy.

(d) Contacting Daflo:  If you have any comments or questions about this Privacy Policy or your personal information, please contact Daflo’s Privacy Officer at: info@dafloinnovations.com 

(e) English Language: You and Daflo have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que ce Politique et tous les documents qui s’y rapportent soient rédigés en anglais.

(f) Changes to this Policy:  Daflo may revise this Privacy Policy from time to time. You are advised to review this Privacy Policy to see if it has been updated since the last time you used the Dome App. Changes to this Privacy Policy are effective when they are posted, which date will appear at the top of this Privacy Policy. If Daflo makes any material changes to this Privacy Policy, Daflo will notify you either through the email address you have provided us or by placing a prominent notice on the Dome App. By using the Dome App after any revised Privacy Policy has been posted, you are agreeing to be bound by the then current version of the Privacy Policy. You may not change this Privacy Policy in any manner.

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